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this post was submitted on 20 Nov 2024
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I mean this is pretty standard in all industries regardless of whether it's a software flaw or a physical flaw in any other kind of product. What's the likelihood of a vacuum manufacturer replacing a part in a 15 year old product that had a 1 year warrantee even if it's a safety issue? Sure the delivery and installation is cheaper with software, but the engineering and development isn't, especially if the environment for building it has to be recreated.
What you're saying is perfectly reasonable, but also doesn't apply here because they're still selling this router new on the D-link Amazon store.
If you're going to stop supporting a product, you should also stop selling it.
This is why a number of countries have laws saying spare parts must be made available for a number of years past being sold. Well beyond what the warranty is.
How is this significantly different?
I work for a manufacturer with part catalogues going back to 1921, and while the telegraph codes no longer work, you could absolutely still order up a given part, or request from us the engineering diagram for it to aid in fabricating a replacement. You can also request service manuals, wiring diagrams, etc. Don't all half-decent manufacturers do this?
No. That is phenomenally uncommon. To the point it's almost unheard of.
Yes they do, but half decent manufacturers are extremely rare.