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Pictrs/Image Uploads not working (lemm.ee)
submitted 3 days ago* (last edited 3 days ago) by JakenVeina@lemm.ee to c/support@lemm.ee
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I'm getting a 100% failure rate attempting to upload images today. Specifically, the POST https://lemm.ee/pictrs/image endpoint is returning a boilerplate 500 error.

It's actually been flaky for the past couple weeks, but up until today, just repeating the upload a few times gets it to work.

This also was an issue about 3 months ago, but resolved itself within a week or so.

Images are in the 100KB to 200KB range, well below the documented 500KB limit, and my account is about 1.5 years old, so as far as I'm aware, it's nothing on my end.

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[-] JohnnyEnzyme@lemm.ee 2 points 2 days ago* (last edited 2 days ago)

It’s actually been flaky for the past couple weeks, but up until today, just repeating the upload a few times gets it to work.

Same here with re-trying a submission until it works, except the last couple days I've had the same issue with Lemmy.World uploads. (wow, and I just noticed they're still running v0.19.3)

I think what might work in cases like this is using Imgur for the URL field, then manually adding a thumbnail as well (a newish feature). EDIT: Nah, the "thumbnail" field seems to make no difference, at least sourced from Imgur.

Or possibly using other sites (such as Lemmy instances), users won't need to click the thumbnail / link to see the image content.

[-] JakenVeina@lemm.ee 2 points 2 days ago

Interesting. Lemmy.world is what I use as a backup, when I can't get an upload to lemm.ee to work, eventually. Never once had an issue.

[-] JohnnyEnzyme@lemm.ee 2 points 2 days ago

Huh! So you're a fellow lemm.ee-ite who doesn't have a problem uploading pics to LW... Well, I came here to chew bubblegum and get my arse kicked, and I suppose mission two has been cleared. :S

Oh and btw-- I did try uploading an image to lemm.ee for a new post just a little earlier, and my attempts to keep re-uploading fell completely flat this time. So, yeah... it's sadly confirmed over here.

this post was submitted on 12 Jan 2025
17 points (100.0% liked)

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