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[-] McBinary@kbin.social 79 points 1 year ago

How about we just scrap the ISP instead and start over with a company that can list what they are charging for? This isn't hard. Either it's a legitimate fee or it's not. I have a feeling they just don't want to disclose that they have been ripping people off for a few extra bucks every bill for the last decade.

[-] rambaroo@lemmy.world 47 points 1 year ago* (last edited 1 year ago)

That's exactly what this is. They obviously have software that calculates the fees, so claiming they can't tell us why is bullshit when they clearly know why already.

[-] billiam0202@lemmy.world 20 points 1 year ago

They don't want customers to know how much of the fees are "non-mandatory," i.e. what is imposed by the ISP but not required by law.

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this post was submitted on 16 Aug 2023
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