USB C port doesn't work on laptop, how to troubleshoot? (hilariouschaos.com)

submitted 1 month ago by NutinButNet@hilariouschaos.com to c/techsupport@lemmy.world

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I got a Dell Latitude 7400 2 in 1 from my job they were going to ewaste. I daily drive KDE Neon on it and I love it. However, one of its two USB type C ports isn’t working for charging or data transfer. I inspected the port but found no obvious damage. How can I troubleshoot and fix this? I’ve searched YouTube and online sites but haven’t found helpful guidance.

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[-] NutinButNet@hilariouschaos.com 1 points 1 month ago* (last edited 1 month ago)

Definitely done that but no obvious signs of damage there. Also tried seeing if the port wiggles to indicate poor/weak solder points but none there either. It’s still on there as if it came stock. Thank you for the advice!

[-] Ironfacebuster@lemmy.world 2 points 1 month ago

You're welcome, even if you already tried it! Good luck figuring it out!

this post was submitted on 16 Mar 2025

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