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How do you feel when someone apologises too much?
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It makes me want to understand and listen to them more because I know from my past that when people apologize to much it's usually because a lot of trauma and bad people in there past, so instead of saying they should stop, I just simply respond to the apology positively, like "no problem" or " totally ok. No worries". Give them time to trust me and know that do it out of fear and repetition and it's a reflex from there traumatic past.