231
From a Lufthansa mail titled ”you are eligible for an upgrade" (lemmy.dbzer0.com)
submitted 1 month ago by ddash@lemmy.dbzer0.com to c/enshittification@lemmy.world
38 comments fedilink hide all child comments

Just have to share this here because of how unbelievably tone-deaf it is.

I have an upcoming flight with Lufthansa, booked cheapest economy class. Now I get a mail that says I am eligible for an upgrade.

Correction, I am eligible to make an offer to maybe maybe get an upgrade. When I click that link I get to the page above in the screenshot where I can now choose an amount between 90 and 300-ish EUR per passenger, per flight, to maybe upgrade to business class.

Just look at the slider, it is almost hilarious that it says poor when you leave it at the low amounts. Is any other airline doing that?

you are viewing a single comment's thread
view the rest of the comments
[-] Albbi@lemmy.ca 6 points 1 month ago

I've seen this same email and UI from WestJet when I booked a flight over Christmas. Was incredibly insulted by it as well, especially by the Subject line making it sound like they're just upgrading you if you open the email.

this post was submitted on 01 Apr 2025
231 points (97.9% liked)

Enshittification

2528 readers
2 users here now

What is enshittification?

The phenomenon of online platforms gradually degrading the quality of their services, often by promoting advertisements and sponsored content, in order to increase profits. (Cory Doctorow, 2022, extracted from Wikitionary) source

The lifecycle of Big Internet

We discuss how predatory big tech platforms live and die by luring people in and then decaying for profit.

Embrace, extend and extinguish

We also discuss how naturally open technologies like the Fediverse can be susceptible to corporate takeovers, rugpulls and subsequent enshittification.

founded 2 years ago
MODERATORS
hydra@lemmy.world
Lost_My_Mind@lemmy.world