You said it yourself-- the reason those people need to make weird choices like trying to find any way to qualify for more government assistance is because historically their income came from industries that don't and can't exist anymore. They don't have any other choice. The solution is actually more availability of assistance resources so people from those places can have enough stability to be able to make choices like learning new skills or moving to a new place. Why can't people like him-- who see this happening to the people around him, his neighbors, his family-- empathize?
You said it yourself-- the reason those people need to make weird choices like trying to find any way to qualify for more government assistance is because historically their income came from industries that don't and can't exist anymore. They don't have any other choice. The solution is actually more availability of assistance resources so people from those places can have enough stability to be able to make choices like learning new skills or moving to a new place. Why can't people like him-- who see this happening to the people around him, his neighbors, his family-- empathize?