I'm sorry your team is like that, they should do better. I get along with my company IT team, obviously working close with them has benefits, but we have a lot of oversight and executive support so giving two word answers isn't a thing where I work, they have to give a written justification etc.

In the same sense that not everyone works where I do, not everyone has assholes in IT who deny everything. Neither of our experiences are default and I was trying to write for someone in-between. Apologies if it didn't come across that way.

There are businesses who don't allow spotify on the corporate device, for sure. I saw a talk delivered by a guy who did. He worked for a mining company, they wouldn't let people install things and were inundated with policy violations. He had to change the entire company culture around who IT were, and started by letting people make install requests for apps they wanted to use. They just tracked the requests so they knew who had what, and by helping, they could be selective about where the software came from.

When people don't have IT as a support and see them as a regulator, they don't work with them and bad shit happens. This dudes mining company was hit, also with ransomware (this one worked), because the CFO had local admin since he didn't want to talk to IT.

My point is

• a. they should be helping in this instance. Sorry they don't, that's frustrating to hear. Work culture is hard to change and I'm lucky with where I do work and the culture we have.

• b. don't bypass security controls regardless. Sorry. It's still not the answer. If work makes you do things a slower or more annoying way, that's their time lost. HR will throw you under the bus for the policy violation.