Unfortunately, the previous owner did not disclose that thousands of Lifetime Deals (LTDs) had been sold through platforms like StackSocial.

We discovered this only months later—when a large portion of our resources were strained by these LTD accounts and high support volume from users, who through part of the database, provided no sustaining income to help us improve and maintain the service

Sounds like something for your lawyers to discuss with the previous owners, rather than start breaking contracts you were already in.

According to VPNSecure’s owners, their acquisition netted them “the tech, the brand, and the infrastructure/technology—but none of the company, contracts, payments, or obligations from the previous owners.”

Well isn’t that convenient for you! I love to buy all the benefits of something without any of its associated downsides!

VPNSecure is offering affected users discounted new subscriptions for either $1.87 for a month (instead of $9.95), $19 for a year (instead of $79.92), or $55 for three years (instead of $107.64). The deals are available until May 31, per the email.

At yes, $55 for 3 years is totally the same as being already paid off for the rest of my life. Spending $1000 over the remainder of my life is no different to spending $0, and I’m sure your customers will see it that way.

Everyone who approved this should have their own personal wealth taken to be given as refunds to the customers.

Also, if a company cancels a lifetime agreement they should be required to pay you back significantly more than you paid them in the first place. Like if it was $500 for the lifetime deal it should cost like $1000 to cancel and refund it. A straight refund does not make things even when I signed on for a very good deal, a straight refund means I’m getting screwed over.

Also also, maybe I’m wrong about the cost of running a VPN service, but I feel like $55 for 3 years has to be above the break-even point for most users, and if you’ve really discovered a bunch of lifetime subscriptions causing you to hemorrhage money, you should only be charging them the amount that will stem that bleeding. Like $.50 a month or whatever the actual cost per user is.