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Starting today, new support threads that are created on discord will be indexed and be easily findable with search engines thanks to Answer Overflow. Right now, existing threads are being indexed.
The dedicated community link is here: https://www.answeroverflow.com/c/812703221789097985
I think this is crazily important. My biggest issue with Discord is that they have become the default hubs for issues and fixes. Over days, weeks, months and years those fixes get buried and harder to find, but the worst offender is that they are unindexable by default.
Its lovely to see someone doing this. I wish everyone would do this.
As ever, if you don't know Heroic, you can find their website with this link here
No. If the discord channels/rooms (often called a 'discord server' where the head moderators are called 'admins') is the main support channel, I don't take the product serious. And I don't want joke software on my systems.
I'm not glad they're giving people an option, I'm angry that their foundational principles are askew and they're working towards continuing to use Discord as the main support channel.