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this post was submitted on 31 May 2025
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As usual for Latin America, law enforcement is abysmal in Brazil, specially in matters that don't involve violent crimes. If the amount of money is small, a police report is toilet paper; if the amount of money is big, the process might take a literal decade to go through. (That is not a bug of the system - it's a feature against the population.)
For small amounts you're also "encouraged" to use the pequenas causas (small litigations) system. That basically means you, a literal nobody with zero law expertise, against a team of lawyers of the corporation/mafia/business you're suing.
So in practice the law does not benefit customers whatsoever here. At most, it'll give corporations an easy way out, when it's proven they're stealing your data: "Mr. Judge, I'll throw some money on that thing's snout in exchange for its data. It should be enough, right?" "Okay, justice has been served. Next case."