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Nearly half of Americans say tipping has ‘gotten out of control’
(www.independent.co.uk)
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If you already tip 20% and don't complain about it you're probably not one of the same people who don't tip or tip minimally and complain about the price. I've gotten 50 cent tips on 30 minute cab rides while being paid half of minimum wage by people who complain about prices constantly. There's a pretty wide range of attitudes and behaviors around tipping and treatment workers.