Latitude detachable laptop...webcams not working (lemm.ee)

submitted 1 month ago by iturnedintoanewt@lemm.ee to c/linux@lemmy.world

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Hi guys!

So...I bought a Latitude 7350 detachable laptop, as a replacement for a Surface where the cams don't work on Linux. This laptop seemed rather powerful and compatible, while still keeping the weight constrained (something the Minisforum V3 isn't as successful in). Also, I prefer the rear being a stand thingy like on the Surface, and not some detachable flap you need to turn about 150 degrees to turn it into a mandatory stand (because when closed...it blocks the intake fans).

Anyway...Seems that while the camera module IPU6 is meant to be supported on Linux...I don't seem to be able to get any image. Any ideas what I might be doing wrong? I installed KDE Neon (I'd prefer a KDE-based distro) and installed intel-ipu6-dkms and intel-usbio-dkms. But the camera doesn't seem to work. Any ideas how could I troubleshoot this?

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[-] tal@lemmy.today 1 points 1 month ago* (last edited 1 month ago)

Might be that that failure is caused by not having the firmware file on your system? I have seen that happen before with a GPU. Probably not the case, but at least it's easy to check for.

It looks like a bunch of unhappy Windows users have also been having trouble with that particular laptop and camera, from a quick search, so I don't know how solid the driver work is for that particular camera:

https://www.reddit.com/r/Dell/comments/1fw1icj/latitude_7350_webcams_dont_work/

Could be that the development is underfunded or other problems are going on. Intel had a huge number of layoffs recently.

I don't have familiarity with that camera, but I will suggest a fallback plan if you don't get it ironed out: grab yourself a clip-on USB webcam. More to lug around, but you'll also be able to get better image quality, so...shrugs

this post was submitted on 29 May 2025

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