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IT jobs explained with a broken lightbulb
(lemmy.cafe)
found in my archives
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this post was submitted on 20 Jun 2025
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User can not find switch. Guided to switch, user said switch operation is too complicated and refused further troubleshooting. Escalated.
User is very upset. It was a broken bulb last time, so it must be a broken bulb this time. Why can't the help desk make bulbs that don't break? Bulb was fine, user was locking and unlocking the door instead of flipping the light switch.