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Somehow the EFI partition doesn't mount and it's impossible to troubleshoot via phone, she asked me to put back the old system 😞
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this post was submitted on 26 Jul 2025
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This EFI thing is literally squarely a Microsoft induced problem.
You must work in tech support with that attitude to the problem 🤣
The user has a problem. Do you want to be right or do you want a satisfied user? I can tell you which path popular operating systems choose.
And I say this 5 different OSes at home, 3 of which are Linux distros.
I don't think that the point here was trying to do anything to say that the user did anything wrong. I think it's simply pointing out how frustrating it is that Microsoft's Insistence on various things, as part of their EEE policy, created this situation to begin with, and that it wouldn't have even broken if not for that.
I'm pretty sure that the person you replied to was really just lamenting that that this is what broke it. And that fundamentally, Microsoft is getting exactly what they wanted as a result. And it's just frustrating.
A satisfied user and RCA are equally important.