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I remember learning about how to write clear, easy to follow manuals in IT classes when I was 13 in the late 90s. What ever happened to that skill, did it die along with physical manuals?
I think just the phrase "IT classes when I was 13" is enough to convey just how far outside the norm your experience was.
I have a CS degree from a top-10 university, and they taught me approximately fuck-all about writing good documentation. There was only one course on technical writing, and I don't remember it being very rigorous or difficult.
If anything, what few writing requirements we had in the rest of the curriculum were typically more similar to academic research papers than user manuals.
Must have. I sure as hell didn't get that training in school a couple years ago. My teachers sure as hell didn't either
It did. The thick manuals of the 90s needed to actually document things.