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Should get a discount or something
(lemmy.world)
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this post was submitted on 08 Aug 2025
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OP in 1925, probably.
Silly take. The problem isn't having to move my own items around across a scanner. The problem is me doing more, the store doing less, and the prices just keep going up anyways. You'd rather just silently get less?
Oh, and also the ridiculous cameras they stick right in your face pre-accusing me of stealing in the checkout. And having to juggle a whole cart of groceries while the machine asks me to move the item off and on the bagging area.
Maybe if they had implemented the system better I wouldn't mind using it?
Try ordering ahead with curbside pickup if you haven't yet and it's an option for you.
If not ... Idk ... You'll be alright. I actually prefer self checkout and to bag my own stuff so do keep in mind people have the literal opposite feelings on this topic too.
Not to say anyone's right or wrong, but I do agree with the post you replied to, I bet so many people were mad they couldn't just make a list and hand it to the clerk. I wonder how many tried at first to give the cashiers or other employees a list to get for them and then were surprised when they said they had to go get it themselves.
Now we've gone full circle with the curbside pick up stuff! I really like it, but sometimes they do bag stuff nonsensically but no big deal.
Curbside seems great until some kid making poverty wages is picking out your produce and grabs whatever. Cant find red onions? Eh, red potatoes are close enough. Wanted bananas that would last a week? Heres a bunch that are almost to black for even banana bread.
It is a godsend for those with mobility issues though. A friend uses it because of that and its been a big help for her. (Though she does like to complain about the produce choices)
In my supermarket you can go through stuff they picked for you and reject anything you don’t like.
The big brained solution is to use curbside for stuff like canned items, chips, liquids, etc. and then go in to get the fresh produce/meats/whatever else needs to be picked through personally.
That is literally what I am talking about, though. "you doing more, the store doing less, prices increase anyway" is exactly the same thing as happened 100 years ago.
Stores where customers didn't have access to the back also don't need security cameras, so even that point is 1:1 the same (although that's way later than 1925 then).
We have lost most of the stores where a clerk will collect your items for you, they once were the only option. At this rate, we will lose most of the stores where a clerk will scan the items for you as well. Simply because 1 clerk and 20 cameras is cheaper than 15 clerks.
I'm not saying that you have to like or hate both developments equally, I just wanted to point out that we have had and lost this exact battle before.
Most stores in my city (in The Netherlands) just have a little terminal you can carry around the store with you. I scan my items with the terminal, it shows me the total price, discounts, points acquired (if I scan my customer card) and then i have the terminal scan the QR code on the self checkout and I just pay. Everything is already in my bag and they rarely check. It's great!
To be fair, the indignity and fact the machine never works because its all calibrated so YOU CAN'T STEAL ANYTHING so every time i bag an item an employee has to run over and enter an override code makes it :ery difficult to not steal.
Not that i dobt on purpose, but i probably steal more on accident and frustration.
I steal on purpose. Fuck self checkout, just more corporate greed.
Have a handful for the incels and weirdos who are too scared to face down an intimidating cashier, but leave us normal folks out of it.
Bagging groceries is a lot of kids' first job, but now I have to do it and they dont get a chance for a low-pressure first job.
OK Boomer.
What?
That change was driven by the drastic expansion is quantity and variety of goods. A person couldn't reasonably verbally dictate what they'd like to buy in a modern grocery store. It's far more convenient to choose them yourself
The driving factor for self-checkout was solely profit, not customer convenience. I, personally, find it far more convenient to have a cashier do the checkout, because they're far faster and the responsibility of doing it correctly is on them, not me. I don't want police showing up at my house because the AI at my grocery store incorrectly decided I stole
Look at all the people in this thread complaining about how slow other customers are in self-checkout. It's clearly a widespread issue