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Hidden fees (media.piefed.world)
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[-] Taldan@lemmy.world 5 points 4 months ago

As a restaurant owner, I disagree. It's shitty of them to charge a hidden fee like this

  1. It's really easy to update prices. Sysco, the bulk supplier of >70% of US restaurants, provides a very easy tool that can update your prices automatically based on increased wholesale price. US Foods has a similar tool

  2. The biggest pain in the ass there is printing new menus. If you're doing 1 page, the whole thing really isn't any worse. Dealing with shitty printers is the real nuisance. Maybe if it were a sticky note on the menu or something, I could understand it. If they're re-printing the menu, it's bullshit

  3. It's shitty to those of us that are honest. Customers will see another pizza place selling larges for $15.49, and my prices at $16 and go with the other one because it's cheaper, despite the fact that after the 5% mine is cheaper. Seriously, I've had customers tell me that type of thing

I don't want to do the hidden fees, because I hate them personally, but I know I'm giving up some sales not tacking on some bullshit charge


Related rant: For DSP delivery, like Doordash, I charge regular menu price, but charge $3.50 for delivery. I know I'd get more marking up the menu 20-30% and offering "free" delivery. I can see the cart abandonment rate. I hate the dishonest business model though

this post was submitted on 13 Oct 2025
31 points (91.9% liked)

Facepalm

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