Yeah the staffing seems to be a shit show. Lots of stores replaced their local workers with TFWs who aren't allowed to work for anyone else so they take the abuse or else they go back home. Often language skill is lacking and it's not like store owners hiring them would pay for language classes, so communication with customers sucks.

But the drop in food quality and prices - muffins, donuts, etc. - that's all coming from the corporate supply chain. Gotta make money for the boss'es yachts. That's the boss of 3G Capital, owner of Restaurant Brands International, which owns Timmies.