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CenturyLink left 86-year-old woman with no Internet service for a month
(arstechnica.com)
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this post was submitted on 29 Aug 2023
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However, iirc the article stated this affected her phone service too. If it hadn’t been for her cell phone she could have been in jeopardy if something happened and she couldn’t call out.
That does make it an issue in which it could be declared as criminal endangerment of the elderly. This in turn would cost them a lot more than a techs pay.
Ah that makes sense, I blame late night reading 📚