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I've always said this (piefed.cdn.blahaj.zone)
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[-] FishFace@piefed.social 20 points 1 day ago

That's not the full quote and before internet smart arses decided that every single idiom needed a fake "original full version" it didn't exist.

The point of the phrase is not literal though. Customer service means pleasing the customer, which means you sometimes have to act like they're right even if they're wrong.

[-] BananaPeal@sh.itjust.works 1 points 19 hours ago

I've always liked "The customer is always right, but may not be accurate."

[-] Alaknar@sopuli.xyz 6 points 1 day ago

Seems like the actual quote was:

Assume that the customer is right until it is plain beyond all question he is not.

But "the customer is always right" (by itself) was even their ad slogan.

this post was submitted on 27 Nov 2025
638 points (97.9% liked)

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