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xkcd #3170: Service Outage
(imgs.xkcd.com)
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You can go several hours without realizing a service is down but as soon as you realize you need it then your productivity drops. If you average that over everyone then the chart seems right to me.
Experienced this first hand.
I often challenge myself to not use internet for some random problems as practice.
One time, after practically an entire day working on some personal prject; I could not push my code to github. I attempted to look up if github is down on my phone and couldn't.
Turns out there was an outage in my area. I had spent whole day programming without internet and did not notice.
After finding out I just shut down my computer and went to bed early lmao.