26
submitted 15 hours ago by alyaza@beehaw.org to c/science@beehaw.org

Americans can become more cynical about the state of society when they see harmful behavior online. Three studies of the American public (n = 1,090) revealed that they consistently and substantially overestimated how many social media users contribute to harmful behavior online. On average, they believed that 43% of all Reddit users have posted severely toxic comments and that 47% of all Facebook users have shared false news online. In reality, platform-level data shows that most of these forms of harmful content are produced by small but highly active groups of users (3–7%). This misperception was robust to different thresholds of harmful content classification. An experiment revealed that overestimating the proportion of social media users who post harmful content makes people feel more negative emotion, perceive the United States to be in greater moral decline, and cultivate distorted perceptions of what others want to see on social media. However, these effects can be mitigated through a targeted educational intervention that corrects this misperception. Together, our findings highlight a mechanism that helps explain how people's perceptions and interactions with social media may undermine social cohesion.

you are viewing a single comment's thread
view the rest of the comments
[-] supersquirrel@sopuli.xyz 7 points 14 hours ago* (last edited 13 hours ago)

Great link! The anti-humanist tilt the toxicity of rightwing owned corporate social media has caused in people is alarming. People don't listen when you point out structural reasons for the toxicity that are results of active choices of the platform owners (they are too wrapped up in emotional reactions to toxic users to focus on the broader system causing it) and it scares me because it is beginning to make people turn even more towards a cynical future and isolate in private bubbles that are only more vulnerable to structural forces of toxicity trying to make us feel cornered and alone.

I don't think it is any coincidence this is happening, it just makes me deeply sad. When people pull back from seeing a positive potential in social media they completely surrender the capacity to hear narratives that challenge the structures of power around them because the only way they will then hear about the broader world is through established corporate news channels which are literally no less toxic than social media anyways even though people ignore this fact.

To give one specific example, if people weren't on social media they wouldn't know about the Palestinian Genocide, it was completely and thoroughly sweeped under the rug in the channels that people have retreated to from social media because "social media = bad" and if that doesn't scare you, you are an idiot.

This article is super helpful as a reality check for people lost in cynical reductive narratives about humans on social media, thank you!

[-] th3raid0r@tucson.social 4 points 14 hours ago

I certainly don't doubt the top line trends here in this study. However, I wonder how the fediverse might differ. Anyone can set up a Lemmy or Mastodon instance, regardless of their technical aptitude and desire to secure the instance from toxic content. It's also inherently more anonymous. A more direct comparison might be 4chan not Reddit.

Both of the platforms they studied on have more sophisticated methods to determine bad actors because of their dominance. Particularly Facebook, where a profile is supposed to be mappable to a single, real identity.

That being said, there's a very real concern about how algorithms end up placing these "loud mouths" in other people's feeds. After all, outrage is still something that is preferred by algorithms. So those 3 to 7% of users creating the toxic content, might represent an outsized proportion of views.

It's good to know the reality on these platforms is that most people are reasonable. I guess the bigger question is why people come to the opposite conclusion. And I think that algorithms overly indexing on outrage are part of that.

[-] supersquirrel@sopuli.xyz 4 points 13 hours ago* (last edited 13 hours ago)

I guess the bigger question is why people come to the opposite conclusion.

It has to do with the rise in rightwing "populism" which is founded on the morality story that people are inherently toxic and bad and must be violently oppressed by righteous force to create society.

This story is being firehosed at people by the rich in a million ways and people are largely uncritically accepting it. If you want to understand it, look at how in the US people have become convinced society is becoming more violent, people are becoming less trustable, and that crime is increasing year over year. If you look at the evidence, it points in the opposite direction except for a brief spike of crime during Covid, but who cares about reality? The story of everybody becoming more depraved and scary is a good one and it gets us engaged, why talk about hard numbers and policy?

this post was submitted on 19 Dec 2025
26 points (93.3% liked)

Science

14825 readers
54 users here now

Studies, research findings, and interesting tidbits from the ever-expanding scientific world.

Subcommunities on Beehaw:


Be sure to also check out these other Fediverse science communities:


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

founded 3 years ago
MODERATORS