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Proton.me uses dishonest marketing tactics
(monero.town)
cross-posted from: https://monero.town/post/454010
Originally when I signed up for proton unlimited they advertised it as being a student discounted plan not a coupon… Now I go to renew my membership, and it's suddenly a coupon and not a plan anymore…. My account shows it as being a plan not a discount or coupon. It shows it as being a discounted plan. This is what is pushing me away from their service. Now going back to a free plan and using Mullvad VPN once again.
Correct me if I'm wrong, but from what I'm reading online, Proton doesn't "market" or "advertise" discounted plans beyond what you'll save by purchasing a longer plan for their VPN. They do have a page on coupons here: https://proton.me/support/coupons
And based on what it says, as well as other tweets and reddit comments I've seen from their official accounts, they grant these coupons on a case by case basis. So forgive me for being skeptical, but I don't believe it was false advertising, nor do I believe it was presented as a plan to begin with.
Unless you have a screenshot that shows them blatantly telling you it was a plan, I think you probably misread what they said, and that it "suddenly a coupon and not a plan anymore" isn't actually truthful. Though of course, you could very well be right, and I might just be skeptical for no reason