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Best remote control option to support non-techies
(sopuli.xyz)
From Wikipedia, the free encyclopedia
Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
Community icon by Alpár-Etele Méder, licensed under CC BY 3.0
I like the idea. But vnc helps with troubleshooting because you can see their screen and walk them through steps so they won’t have to call you again. Thats much harder without visuals because quickly everything becomes "this thing over there", frequently changing frame of reference.