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The strawmen that we're arguing over aren't the same. I'm talking about an asshole who ordered the wrong drink and assumed it was made incorrectly and is interrupting the service of others to fix his mistake.

You're talking about someone politely asking if this is the correct drink and maybe they were handed or grabbed the wrong one.

I stand by if you got handed the order you placed, and you think it's wrong. Drink the fucking drink. Barring a health issue or an allergy it's not going to hurt you. If you continually get a bad/wrong/weird drink at that coffee shop. Find another coffee shop. Or make coffee at home. The customer is not always right.

[-] MountingSuspicion@reddthat.com 3 points 5 days ago

I don't think we're arguing over strawmen. You seem to think one should not mention it if they get the wrong drink order, regardless of how politely they bring it up. I think it's ok to do so, provided it's done politely. I'm not trying to argue that point, mostly just offering my opinion. I'm not suggesting the customer is always right, just that it's possible for staff to be wrong and it's not improper to ask them to fix a mistake. I understand that in the OP the guy is wrong, but that doesn't mean everyone should just take what they are given and be happy with it regardless.

I'm may be a dirty commie, but I think capitalism has really messed up the way people perceive people on the other side of exchanges. Baristas are often overworked and underpaid but that's not the fault of the customers who are often also overworked and underpaid. If someone decides to spend some of their limited resources on a treat for themselves then I think it's ok that they make sure to get the thing they asked and paid for. I am personally boycotting a lot of big brands, but I'm sure local places are also taking advantage of their workers, there's just no big campaign against them. There's no ethical consumption under capitalism etc etc, but we all participate in the economy and should care about how others are treated. If I do something wrong I want to fix it because I care about you and your experience. What you want matters to me and you should get it. You should also care if that affects me and my day and should try to minimize the stress by being polite and understanding. That's my overall thought process.

[-] Bane_Killgrind@lemmy.dbzer0.com 4 points 5 days ago

The guy is saying people should know what they are asking for.

[-] MountingSuspicion@reddthat.com 1 points 2 days ago

I stand by if you got handed the order you placed, and you think it's wrong. Drink the fucking drink. Barring a health issue or an allergy it's not going to hurt you. If you continually get a bad/wrong/weird drink at that coffee shop. Find another coffee shop. Or make coffee at home. The customer is not always right.

If you think your order is wrong, you should be able to say something. What does "handed the order you placed" mean in this context? Yea, "people should know what they're asking for", but places do things differently. You should be able to ask. If the answer is "that's how we do it here" sure, just accept it, but unless you're allowed to ask there is no way to know the difference.

By the way, the problem you refer to below is likely the XY problem which is not what is happening here. It's also not a strawman argument as the other person suggests. I think you should be able to ask a question about your order. Somehow the other commenter thinks you should know in advance the answer to your question and decide to ask based on the answer. I don't know why they take issue with asking but there is no way to know if "you got handed the order you placed" while you are unsure about it for whatever reason.

[-] Bane_Killgrind@lemmy.dbzer0.com 1 points 2 days ago

Ok well he said thanks, so if you think my interpretation of what he said is wrong you aren't the one that decides that

[-] MountingSuspicion@reddthat.com 1 points 2 days ago

I'm not saying your interpretation is wrong. I'm just saying that if you can't ask a clarifying question then there's no way to know if you got what you asked for.

[-] Bane_Killgrind@lemmy.dbzer0.com 1 points 2 days ago

I’m talking about an asshole who ordered the wrong drink and assumed it was made incorrectly and is interrupting the service of others to fix his mistake.

Idk man, how do you interpret this as "not being able to ask a question"

[-] MountingSuspicion@reddthat.com 0 points 2 days ago

I stand by if you got handed the order you placed, and you think it's wrong. Drink the fucking drink. Barring a health issue or an allergy it's not going to hurt you.

If you are handed something you think is wrong, but it has your order number/name on it, I think it's ok to ask "hey is this the X" and they can say, "yes this is how we make X" or "oh it looks like the wrong thing was made/looks like this was someone else's order". You shouldn't just shut up if you think it's wrong even if it is handed to you.

[-] Bane_Killgrind@lemmy.dbzer0.com 1 points 2 days ago

"if you got handed the order you placed" not their problem if you call apples oranges, if you say orange you aren't getting an apple.

[-] MountingSuspicion@reddthat.com 0 points 2 days ago

If you order an orange and are handed a blood orange it should be ok to say "hey is this an orange?" And they can say "yes, it's a blood orange". It's technically what you asked for, but maybe you've never seen a blood orange before and it looks like a grapefruit to you. I think it's ok to have asked that even though you did not explicitly state you wanted a navel orange because though it's what you ordered it's not what you expected. Sometimes things look different than how you expect and it's ok to confirm that difference is normal. If you make a fuss about the kind of orange that's not ok, but asking to make sure you get the right thing is fine. In this scenario they have reason to believe the order is wrong even though technically they got what they ordered. The idea that you just know "if you got handed the order placed" is not correct. If you call and order a strawberry and vanilla cake but when you open the box for pickup the frosting is brown, it's ok to double check and ask if the flavor is vanilla. In that case you were given what you ordered but had a legitimate question about whether or not it was your order. Should you just take the cake when it's possible someone accidentally put a chocolate cake in this box and your cake in a chocolate cake box? I don't think so. You can simply ask and they can say "yes the frosting is brown but the flavor is vanilla and not chocolate". Why is that a problem? If you ordered the wrong thing it's on you, but they are saying just to shut up even "if you think it's wrong". That makes no sense to me. Just asking "hey is this right" should be fine. If they say yes then move on but asking shouldn't be a problem.

[-] Bane_Killgrind@lemmy.dbzer0.com 1 points 2 days ago

Again. Guy is talking about people who do not, "move on"

[-] Bane_Killgrind@lemmy.dbzer0.com 3 points 5 days ago

NP I run into this constantly at work. "I want this" ok, why do you want that? "It does this/because it's x/because that's our standard" but... No it doesn't/isn't/ain't.

Hahahaha you sound like a technical writer I know.

Huh, according to this https://en.wikipedia.org/wiki/Straw_man we're both making strawman arguments.

this post was submitted on 14 Feb 2026
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