I think therapy is always a good option depending on the person. But answering for myself, no therapy needed. To echo another comment, I don’t really get upset by patient cases, it’s more the coworkers that get to me. It does take a certain type of person to work in the ED. Like you need to be a person of action, you can’t be sensitive, can’t get hung up on small details, just do what you can, no regrets. Some aren’t cut out for it, but they usually don’t last that long and end up transferring to another unit.

Idk how long she’s been working in the ED, but if it’s been years now then she’s probably fine🤞🏻lol. And IMO it’s pretty normal for healthcare workers in general to not like talking about work when off the clock. But if she’s ranting, then it’s nice to have a listener even if you can’t fully understand. ;)