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Pentagon has the worst IT helpdesk in the US government
(www.theregister.com)
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this post was submitted on 04 Sep 2023
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The next time the Chinese attack us by submitting tech support tickets we got them by the balls.
You say that, but most of the time when somebody gets hacked it's operator error and not a programming issue (i.e. the account was given to the person via social engineering not by the person defeating the authentication system).
I'm sure the people at the pentagon are aware of it as an attack vector and I am also fairly sure their mitigation plan isn't "just make it really shitty and slow lmao"
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