Kathy. She used to work front desk at our computer/phone/tablet repair shop.

Sometimes our customers would buy a new phone and wanted their SIM card transferred over. Sometimes the new phone took a smaller size SIM card than their old one. No big deal, we had special cutout punch tools just for that. Should be simple enough right?

You just put the SIM card into either one or the other tool, depending on what size the card originally is and what size it needs to be cut to, press down on the handle, and out of the bottom pops out the cut card. The card only fits properly one way into the preformed tray divet for it, super simple to use, so what could possibly go wrong?

Well that dumb bitch couldn't even comprehend the simplest concept of matching up the shapes, on many occasions she'd some fucking how end up cutting the card upside down or backwards, or both, thereby ruining the customer's SIM card ☹️

And even when she managed to get it right, well unfortunately those punchout tools tended to leave light burrs on the edges, which could and indeed would damage the contacts inside the SIM slot and basically ruin the phone. Kathy was as dumb as a box of rocks and when she wasn't playing on her own phone, she'd be filing her fingernails. Kathy, if you can hear me telepathically, USE YOUR FUCKING NAIL FILE TO KNOCK THE BURRS OFF THE EDGES!!!

Thank you for your time and attention to this matter.