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submitted 1 year ago by otter@lemmy.ca to c/canada@lemmy.ca
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[-] otter@lemmy.ca 18 points 1 year ago

Usually I expect pilots to help resolve the situation, not escalate it...

[-] m_randall@sh.itjust.works 18 points 1 year ago

In all honesty it sounds to me like a game of telephone. The flight attendant probably said these people refused to sit down or were hesitant to sit down or something like that to the pilot.

The pilot then came to the back and took the flight attendant’s word for it, assumed the worst and didn’t bother to ask what the situation was.

Poor communication all around.

[-] can@sh.itjust.works 6 points 1 year ago* (last edited 1 year ago)

While possible that's entirely unacceptable. Hopefully communication procedures will change as a result of this.

this post was submitted on 07 Sep 2023
94 points (99.0% liked)

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