I think they're the go-to company if you want to get a laptop in 2023. I got my unit back in 2021 and used it every day since, and it has taken quite a beating. It went though several light impacts and one big drop but the only thing to show for it is a small dent on the back.

My only two complaints are

• After a year, the USB-C cable supplied with the laptop started to split open. I don't know if this is only a defect in early batches but it's worth noting.
• Suspend on Linux is an issue. Linux works great but it doesn't suspend properly. Putting in this command as root echo "deep" > /sys/power/mem_sleep which makes your system use deep sleep instead of s2idle which solved the issue but waking up from suspend is now 8-10 seconds instead of 2 seconds.

I expect these hardware issues and more to be fixed on newer boards and the framework 16 but I'll continue to use my 13 and upgrade to an AMD board and use my intel board to make a mini PC. There's really no reason to buy Dell, HP, or Lenovo anymore now that framework exist and has delivered on all their promises.