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I have recently started university and am required to use an app that has three Facebook trackers, one of them being a Facebook location tracker according to Exodus App Privacy, for the dining plan, when it would literally work perfectly fine using your student ID and ordering to a real cashier, LIKE HOW IT HAS BEEN DONE FOR DECADES.

I have also read many stories of people that live in apartments that require them to use a mobile app for god damn LAUNDRY. All you need, is a card reader, and it will work perfectly fine like it has been for the longest time.

Privacy concerns aside, it is just annoying that you need this app and that app and this app and that app and it just clutters space on your phone. Security concerns too as now they have all of this additional info on you online, such as your phone number your email your real name, instead of just your credit card info like a card reader would have. And I am willing to guarantee that their security model is absolute horseshit because they have such a small team of engineers working on the app and the servers.

Literal enshitification

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[-] HurlingDurling@lemm.ee 10 points 1 year ago

All I can say it's the fault of marketing and the statement of "we want more information from our users, but we don't know exactly know what information to collect, so we collect everything possible in hopes to see some connection and predict what the user wants". I wish companies would actually ask the user what they want. Do users want to use their phone? Cool, make a nfc enabled card that can be added to the phone's wallets, and give users a portal to manage their funds if needed, no more app needed.

[-] Jako301@feddit.de 2 points 1 year ago

Problem with that is that most users have no idea what they want. And user wishes often enough don't line up with user needs.

[-] HurlingDurling@lemm.ee 2 points 1 year ago

Users know what they need to accomplish a task just fine, they might not know how to best implement it, but they do know.

this post was submitted on 23 Sep 2023
1928 points (98.8% liked)

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