What users consider "Features" and what Microsoft considers "Features" are wildly different. I'd say that probably played a role in it.
Honestly, the only useful "features" in Windows I've found in the last few years were all provided by a non-standard Microsoft app that isn't easy to find: PowerToys.
PowerShell is nice too, but it's not new enough to be considered a "feature" anymore.
What users consider "Features" and what Microsoft considers "Features" are wildly different. I'd say that probably played a role in it.
Honestly, the only useful "features" in Windows I've found in the last few years were all provided by a non-standard Microsoft app that isn't easy to find: PowerToys.
PowerShell is nice too, but it's not new enough to be considered a "feature" anymore.