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This Phone is Nearly Perfect! (Zenfone 10) - MKBHD
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this post was submitted on 07 Jul 2023
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Android
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Don't expect their warranty to actually fix your phone. I went through 8 months and they charged me $300 for a broken screen repair (ROG Phone) and when it was finally returned to me, the NFC and RGB are broken and the screen has a dark orange splotch in the upper right corner.
And then the ROG 2 not even 2 years in was dropped from AT&T's network because ASUS didn't include the bands (: how stellar.
I'd go on about my other ASUS horror stories, but I'll keep it relevant with my phones. I'd... Avoid them. It's too bad cause I really wanted them to be a viable alternative but they haven't been making good moves recently and these customer service and warranty stories are years in the making
I've been hearing a lot of bad things about asus lately. It's really disappointing. Did their leadership change?