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We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.
In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:
Not a refund, a gift credit.
Right, a gift credit. My bad. It's almost as good as a refund, still better than being out of pocket.
What do you mean almost as good? You can spend your refund money anywhere. Gift card is only accepted by the store issuing it.
If you're only shopping with Amazon then for you it may be, but it's not true for everyone.
Almost as good, with best being a full refund and worse being nothing at all. I've had Google Play app purchases disappear and that was it. No refunds.