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Microsoft causes learned helplessness
(lemmy.sdf.org)
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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
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I'm gonna go out on a limb and say for 80% of people, there is literally nothing they need to do on a computer that necessitates knowledge of the CLI.
Sure, they can use it if they want to. But most don't want to, especially when they can already do the same via GUI.
Switching them to Linux won't magically make them want to.