Why does the drive thru operator change back and forth during my order? (midwest.social)

submitted 1 year ago by Edgarallenpwn@midwest.social to c/asklemmy@lemmy.ml

14 comments fedilink hide all child comments

I just had two people take my order in a drive thru. They alternated every question. First person welcomed me and asked what I wanted. The next person asked what size and drink I wanted. The first person came back on and asked if I wanted any cheese sauce then the second person came back on and told me the price. When I got up to the window the 2nd person was the one working the register. This happens from time to time at different places when I get lunch but I can't figure out why it is done.

you are viewing a single comment's thread
view the rest of the comments

[-] TexMexBazooka@lemm.ee 39 points 1 year ago* (last edited 1 year ago)

So in the kitchen there will usually be several people wearing wireless headsets. They can all hear the drive through and each other.

So depending on how busy the place is, sometimes you’ll actually have the cook on the headset asking what you want while he’s making it, while the drive through person is handing out food to one group and typing your order in at the same time(for example).

Fast food work sucks

[-] aperson@beehaw.org 11 points 1 year ago

Also, parts of orders can be taken remotely and may not even be in the restaurant.

this post was submitted on 05 Oct 2023

37 points (95.1% liked)

Asklemmy

43859 readers

1716 users here now

A loosely moderated place to ask open-ended questions

Search asklemmy 🔍

If your post meets the following criteria, it's welcome here!

Open-ended question
Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
Not ad nauseam inducing: please make sure it is a question that would be new to most members
An actual topic of discussion

Looking for support?

Looking for a community?

Lemmyverse: community search
sub.rehab: maps old subreddits to fediverse options, marks official as such
!lemmy411@lemmy.ca: a community for finding communities

~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~

founded 5 years ago

MODERATORS