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Microsoft causes learned helplessness
(lemmy.sdf.org)
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this post was submitted on 05 Oct 2023
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I'm mostly only replying to one part of your message, the reason everyone uses it is not that it's more simple. For 99% of people the only thing they need is the web browser and maybe possibly office depending on what they do for work. At which point the experience between Windows and Linux is like 99% the same
Windows also constantly has issues and headaches as you alluded to with your error codes. People are just used to how to Google and try and sit there and deal with it for a couple hours.
Windows is the default, because it's the default. Because it's what your computer comes with, because it's what everyone grew up using. It's just tyranny of the default and nothing more. I got tired of dealing with Windows issues for my family as the resident Tech person so I gave them an ultimatum they can either let me give them Linux or they can find someone else to call when something goes wrong. Some of them took me up on my Linux offer, and I have happily not had to touch their computers in I think about 6 years now. They quietly do updates on their own on a schedule send me a push notification if it fails for some reason which so far none of them have and those people only ever used to the web browser and office anyway and for their needs LibreOffice was perfectly functional they don't do anything fancy they don't do a ton of macros they just type basic text with maybe some bullet point formatting
Chromebooks/ChromeOS have been very helpful in that regard. Grandparents that don't do anything beyond a web browser? I replaced the struggling windows partition with a CloudReady install. Zero complaints. Google account syncing also takes care of backups, so no worries on that either.
Now I am worried about Chromiun's near monopoly and how Firefox barely manages to make a dent in browser surveys, but I am not going to preach about web browsers and listen to their complaints every time a website coded by an unpaid intern refuses to do something properly on this 'Mozarella Foxfire' thing. I can afford to do that in my own time. They shouldn't have to.
I mostly agree with you, but Google seems to be doing it's classic Google thing, and Chrome is being enshittified now. Still, Chromebooks showed how little most people really need a computer.
Currently, the computer I use most is... my Steam Deck. With desktop mode, it's 95% of the full Linux experience, and I bet if I got my parents set up with a docked Steam Deck, they'd be fine. Granted, that's not the point of the Steam Deck, but it does show how the Chromebook example could be generalized.
Heck, even on my laptop and desktop, I've been stuck on Ubuntu LTS releases for about ten years, simply because I can't be bothered to distro-hop anymore, and it's solid. I guess ironically, I've ended up sticking with Linux because it's less bother than even Windows. Honestly, my wife's laptop on Windows gives the most headaches in the household now.
That's fair, but at the same time as you mentioned most people use Windows because their computer comes with it. Now, while generally just browsing the internet and doing office work is simple even on Linux - what happens when they do run into a problem (say my coworker, who ran into graphical glitches with Fedora when not using safe graphics mode)? How likely are they going to have someone around them who uses Linux to help them troubleshoot the issue? When they try to work on a document that they've gotten from work, or school, then submit it only to find out that Libreoffice mangled the formatting causing it to render completely incorrect to everyone else whose using Windows at their workplace/school. How many of those folks are going to have an IT team at said place whose able to help them correct the issue?
You and I would be around to help with that (if its possible - using Libreoffice again as an example, there are some cases where MS Office just does not agree with the way LO saves documents), but given that Linux users are many order of magnitudes less than Windows users - this is just not likely to be the case for the average population.
I get that this is definitely a "Chicken & Egg" problem of course, but the reality is that this is the current situation, and short of Microsoft royally pissing off not only users but PC manufactures, this isn't likely to change...
You do realize that Microsoft office deliberately messes up formating in documents. Libreoffice follows the file format standards but also implements fixes for issues with the bad file from Microsoft office.
I'm honestly surprised Microsoft hasn't gotten in trouble for this
Right, yes - I'm fully aware that LO follows OOXML's spec (the name "Office Open" being ironic), but that's still missing the point of what I was saying. If you turn in a homework assignment that your teacher/professor can't properly read because you saved it using LO and they're using MSO, its not going to be accepted no matter how much you tell them that its Microsoft's fault. Same thing if you try to submit a Powerpoint presentation to another department at work. Or if you try to submit a spreadsheet to some government department.
Honestly the only time I've really had that issue is if I'm trying to use an Excel or Word document with a lot of macros. For basic text which is what 99% of people need I've never had any issues opening or saving a word document with LibreOffice, and I regularly submit documents to government offices because I work for a county department in my area.
I wanna add that having a phone, or a laptop, a second reliable device, has made troubleshooting so much less scary. Something breaks entirely? I have another portal to the search engines.
Absolutely! I know the first time I installed Arch before the lovely days of
archinstallI ended up doing a lot of reading of the wiki through my phone haha!Please use periods...