i mostly agree with you. But:

the drivers should at least be able to change a flat tire no?

Same with computer users, they should at least be able to change their software (if the company doesn't lock them down that is). But they can't even do that.

Below is basically just a rant disguised as an argument you may or may not ignore it

I have friends, family and colleagues that cannot grasp things such as the existence of other OS's besides windows, android and macos/ios and that there is other software than they know.

For example, my friends say stuff like "have you cracked/hacked your phone/pc again?" Because i use linux and lineageOS instead of windows/macos and android/ios. No matter what i tell them. They don't care that it took like 10 minutes to do. they don't care that it is basically 4 steps. The fact that i use something different to them makes them think that i am a computer genius even tho i know jack shit.

I do not blame them as they have only known one way/thing their whole life. But i blame the people that are responsible for them only knowing one thing.

What i wanted to say with this whole ass bible is: they don't have to know everything. But they should know something so that they are not helpless when things go south