476
Microsoft causes learned helplessness
(lemmy.sdf.org)
From Wikipedia, the free encyclopedia
Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
Community icon by Alpár-Etele Méder, licensed under CC BY 3.0
Apple does more than M$.
Apple is just as bad in a different way. There is no perfect solution. People need to understand what they do, to do it well. That doesn't mean that the average Joe needs to learn C. He can continue to write down the process on some sticky notes but it would help if he does look beyond the horizon e g. understand what the buttons he clicks all day actually do.
The average Joe should know how to use the command line. No, awk and sed aren't needed at that level.
So tech support over the phone is a bit more bearable.
But Apple isn't used nearly as much. Well, maybe in the USA. Those guys seem to simp for Tim Apple.