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Microsoft causes learned helplessness
(lemmy.sdf.org)
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this post was submitted on 05 Oct 2023
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Do you realize that those two goals go hand in hand and are not mutually exclusive? For example, there's no benefit in OS usability to putting out a single line error code as opposed to even the slightest detail as to what went wrong. That's not "making their products easier to use to attract customers" as there's not a single person in existence that judges an OS on how little they have to know about an error.
That's mystificatiom of the system.
While it's true that an overall goal of a company like ms is to sell more operating systems, that doesn't mean that learned helplessness isn't in the syllabus somewhere.
Regardless of what a message box says the majority of people are gonna have to Google the issue.
Linux powerusers have a meltdown when trying to comprehend that there exists a middle ground between power user and complete idiot, I guess - which leads to small essays saying nothing at all to people who will blindly agree with it no matter what it is says because it's anti-corporate / anti Microsoft.
Ok, but the solution to "lots of users don't know the difference" isn't "we might as well show so much less that we reduce the entire problem to a nondescript code that can mean several different things"
There's literally no reason to do that except to discourage people from solving the problem in the first place, because the users you're referring to won't do it either way.
I don't get why this is a controversial opinion?