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this post was submitted on 17 Oct 2023
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Technology
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Good search function? On Discord? Since when?
I have never encountered a Discord server that is useful for anything except live chat and automated notifications. Which is not an indictment of Discord; I mean, that's what it's for, and it's pretty good at it at small-medium scales.
I use Discord on a daily basis, but when I encounter a project that uses Discord, I just do not engage with it at this point. It's always a mess. Every server has its own arcane rules and mechanisms to access channels, usually with some bot commands that I need to dig through docs to learn. I don't consider it "low friction" at all, even as someone who's been using Discord for many years and always has it open.
I've seen discord communities that work like this:
Person posts a question in the main chat, people discuss it and reach a resolution, a mod, bot or sometimes the op copies the question, helpful troubleshooting and the eventual answer into a separate channel (usually one of many sorted by topic) which only sees those sorts of posts and acts as a fairly searchable faq.
That format, while labour's intensive, seems pretty effective and low friction (for a user) to me. I'm not saying it's the best tool for job, but it works and is popular which is what really matters.
I've had an impressively easy time finding particular messages as long as I had a decent idea of what servers it might have been in and at least one of the following:
Which has been way better than most other things I've bothered to search through like Reddit, Beehaw, or Mastodon (especially when it was limited entirely to hashtags). Lord help me if I want to find a particular post or comment on TikTok or Youtube.
Admittedly the only projects I’ve ever used it with were games or mods for games, but I’ve never had issue finding what I need using the search function, it’s got an ok set of search boolean, and with that I can pretty easily skim all the channels or with in a specific channel for certain things or discussions.
I like being able to filter for messages associated with particular users, messages with particular attachments or embeds, and messages before/after specific dates. I like that and you can't get that as easily anywhere else that I can think of off the top of my head (not Google, anyway).