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this post was submitted on 17 Oct 2023
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Technology
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A nice place to discuss rumors, happenings, innovations, and challenges in the technology sphere. We also welcome discussions on the intersections of technology and society. If it’s technological news or discussion of technology, it probably belongs here.
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I've seen discord communities that work like this:
Person posts a question in the main chat, people discuss it and reach a resolution, a mod, bot or sometimes the op copies the question, helpful troubleshooting and the eventual answer into a separate channel (usually one of many sorted by topic) which only sees those sorts of posts and acts as a fairly searchable faq.
That format, while labour's intensive, seems pretty effective and low friction (for a user) to me. I'm not saying it's the best tool for job, but it works and is popular which is what really matters.