748
submitted 1 year ago* (last edited 1 year ago) by Steamymoomilk@sh.itjust.works to c/technology@lemmy.world

So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister's Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother's iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn't find the printer, I said ok maybe it's a dumb driver, USB didn't work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn't work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I've read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

you are viewing a single comment's thread
view the rest of the comments
[-] danielfgom@lemmy.world 6 points 1 year ago

Yup all HP printers are like this now. But so are all the others. I bought a Canon because it said it had support for Linux but about a month later they retracted support for Linux and it wouldn't print properly anymore. Only black and white.

So I've had to install windows 10 in a VM just so I can print in colour ๐Ÿ˜ก

I think ALL the printers are now a scam. Like shaver cartridges.

In future I'd rather buy a dedicated scanner and use an external service for printing.

[-] jet@hackertalks.com 2 points 1 year ago

I just bought a brother laser color printer. I've had a really good experience with it. It's works in Linux Mac OS windows Android and iOS without any drivers

[-] danielfgom@lemmy.world 2 points 1 year ago

Apparently the Brother Laser Printers are still ok but the Brother Ink Jets are the same scam as the rest.

Problem is I most people can't afford laser jets.

[-] hydrospanner@lemmy.world 1 points 1 year ago

A brother color laser can be had for $250ish.

[-] WashedOver@lemmy.ca 1 points 1 year ago* (last edited 1 year ago)

I use to love my old Canon multifunctions in the office until they didn't support the new then windows 7 with drivers. I noped out of owning more Canons then. I dealt with various POSs from HP as their old 4200 series were tanks. Their consumer inkjet I bought over the years were nothing but headaches especially in a office environment. I'll never buy another HP again. I used a couple of Epson printers but their drivers kept needing to be re-installed.

Brother printers aren't flashy or full of options on the lower levels but they just seem to work without a fuss. Even when I started using Linux again they were picked up on the network without an issue and I didn't even need to install a driver at all.

I've gone with a smaller brother ink-vestment multifunction at home now and it's been great for a ink jet.

[-] danielfgom@lemmy.world 2 points 1 year ago

Yes the 4200 were tanks. Sad to see what they've done on the consumer side..

"Ink-vestment" - ๐Ÿ˜‚ good one!

I'd never buy anything HP anymore. When I was still working in Enterprise IT I used to order HP desktops, laptops and monitors because I considered their hardware to be the best for the price. The desktops especially used to run forever. In the production facility we still had several 10+ year old HP desktops doing duty.

I have them alot of money over the years but now I'd do for something else instead like Lenovo or Dell (not the XPS. Those things were a headache)

this post was submitted on 22 Oct 2023
748 points (96.9% liked)

Technology

59414 readers
1000 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS