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submitted 10 months ago by ijeff@lemdro.id to c/technology@lemmy.world
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[-] TWeaK@lemm.ee 46 points 10 months ago

It was good for two things: on the ground news, and speaking directly to businesses to resolve customer complaints.

[-] Fredselfish@lemmy.world 24 points 10 months ago

Which Elon ruined since most businesses are abandoning it. But man at one time if you complain on twitter and tag the company in it your problem would fix pretty fast. Doubt that would work today.

[-] netburnr@lemmy.world 20 points 10 months ago

Which is dumb you have to take your support request public before you get sny sort of help

[-] helenslunch@feddit.nl 5 points 10 months ago

speaking directly to businesses to resolve customer complaints.

It really pisses me off that companies respond to Twitter posts but will ignore tickets and emails in their own support system.

[-] iHUNTcriminals@lemm.ee 2 points 10 months ago

Yeah. I pretty much only used Twitter for live event updates.

this post was submitted on 31 Oct 2023
1077 points (95.4% liked)

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