645
DoorDash now warns you that your food might get cold if you don’t tip
(www.theverge.com)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 01 Nov 2023
645 points (97.8% liked)
Technology
59340 readers
1551 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
That's why the ridiculous North American tipping culture needs to be called out as much as possible.
This is barely related to tipping culture, this is a service bid. They just refuse to call it that.
It's part of tipping culture because it uses the acceptance of tipping to slip this bidding system in. It also doubles as a tip because there is no separate tip option and tipping is expected for delivery. I'm sure more people wouldn't mind "bidding" low if it just meant getting their food later. Instead there's also the specter threat that a disgruntled worker will tamper with their food for daring to make a low "bid".
You're more likely to not receive your food then someone tamper with your food.
Just the plausible existence of a threat is enough and tampering has certainly happened before.
Exactly. All the people complaining about extortion don't understand the economics of Door dash / GrubHub / etc.
The food delivery person sees a potential job come in and can accept or reject it. In a few seconds they decide what to do. If it takes them 10 minutes to go to the place, 10 minutes to wait for the food, and 10 minutes to drive to you, they estimate a total of 30 minutes of work.
Of course they're not going to do it for no tip. There are plenty of other people tipping. Your food is going to wait for somebody to pick it up for whatever minimum amount DoorDash guarantees them. Maybe there is a second order going in your direction.
I live way out of the city center, but any time I order I don't tip in advance but my order is picked up near instantly anyways. My trick: living in a country without tipping culture where the drivers are paid for their time no matter how big the order or how far it goes.
This is not even tipping anymore. This is paying to get normal service, not better service.
That's always been the exact problem with American tipping culture. When it's expected to tip, you're no longer doing it to get better service, just normal service - which means it's just a hidden extra price.
Focusing on the wrong issue, but you're technically correct. You're not tipping. You're guessing at what door dash should be properly paying their employees instead of DD doing it themselves in your favor.