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System76’s Lemur Pro Laptop Is Just a Really Nice Linux Laptop
(www.wired.com)
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this post was submitted on 09 Nov 2023
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I guess, but at that point you might as well get a different laptop rather than void the warranty if the System 76.
Upgrading/tinkering doesn't void your warranty. Explicitly.
And their customer service is top notch. I thought I bricked my gazelle when I upgraded the memory, but their customer service walked me through how to fix it - didn't even bat an eye.
This is generally true with everything in the USA (covered by the Magnuson-Moss Warranty Act) even though companies are sketchy about it and try to convince people that it'll void their warranty. The manufacturer has to prove that your upgraded part was the direct cause of the issue you're trying to claim under warranty.
I did not know that - my point is that system76 is not at all sketchy about it. They actively encourage tinkering, make it clear that you won't void your warranty, and have extensive technical documentation to explain how to do upgrades etc
I love companies like that. The world needs more of them.
TIL