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this post was submitted on 11 Jul 2023
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Asklemmy
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Yeah I'm sure phone companies communicate engineering truth to us, and not what their marketing departments find most in their interest.
Of course they don’t, I’m not saying anything about what phone companies communicate, I’m talking about what they do.
The smartphone market is extremely competitive, they are very highly motivated to find the most efficient way to engineer a device that maximizes consumers’ purchasing preferences.
A world class product team produces a design that matches customers’ preferences according to world class market research. World class engineers figure out how to maximize features that satisfy those preferences. That virtually always involves trade-offs.
When one company does a better job of maximizing features that match consumer demands, their market share goes up.
When a company focuses on maximizing features that a vocal minority of users want, they struggle to move units.
It’s not some conspiracy to provide inferior products, it’s just capitalism being capitalism. Companies make what people will buy.
Marketers do not just passively give users what they already want. They also manipulate what users want. This isn't some conspiracy theory, the marketing discipline is quite open about this. When something is in the interest of the company making more profit, they convince users that it is in their own interest. This is just capitalism being capitalism. Not being able to easily replace your battery is as clear an example of such a thing as you could ask for.
Except it’s not, you just live in an echo chamber where people endlessly repeat the misconception that the average consumer as any interest in replacing their own battery. They don’t. Marketers aren’t manipulating millions of people into thinking they don’t, either.
If companies like Apple wanted to force people to upgrade, all they would have to do is stoop to the level of the competition by not offering 6 years of OS upgrades on new phones. Or they could not offer first-party, warrantied battery replacements for ~90 dollars. Honestly, apple constantly goes out of their way to make their devices last longer than the competition, and still the bigbrains on Internet forums walk around with their heads in the sand.
You go ahead and do you homie, nobody is going to be able to change your mind from something you’re so desperate to believe.