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this post was submitted on 16 Nov 2023
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You’d be surprised.
I work as a manager for contract security. Since I’ve joined this company, my accounts have the highest profit across the country.
My accounts have the highest CoL adjusted pay for a given level of security guard.
I keep a veritable dissertation breaking down costs and performance and shit, it’s probably 200 pages long.
Every. Damn. Quarter. I have to send that thing out to some pencil pushing bean counter over at corpo hq - along with the stupid little awards I get for being corpo overlord’s favorite guy.
Because “you’re paying too much in wages and benefits, you should cut back or something.”
Apparently, treating people right is some how… like… novel. It’s hilarious when you show these capitalist bastards that being nice is in fact profitable… how much easier union negotiations are.
(I mean, we’ve practically weaponized the union against other companies. It’s hilarious. The union knows. The local rep was the one that noticed that. Yes, we’d both be shot if it was found out we were catching lunch together.)
And don’t even get me started about that consultants brilliant solution to cutting costs. (One of the line items was to take bullet proof vests away from armed guards. Fuckers,)(okay so my exec may have flown me out to HQ to explain in candid detail why he was a moron. He wanted “eloquent”. Heh.)
I imagine you'll get all sorts of shit from corporate when one of your customers hires one of those pencil pushers. They make the brilliant decision to save money and go with someone else. A year or two later they are back because they got what they paid for.
Company I used to work for got a new CEO who decided that pinching pennies and pushing higher margin useless products was more important than providing quality services and products while paying their employees well.
I got laid off in the first wave. They just completed their 4th consecutive year of layoffs and losing money. Between layoffs and employees jumping ship, they are down over 30% in headcount in 4 years.
The brilliant CEO is "retiring" at the end of the year.
Eh. That’s part of the dissertation.
One of the reasons my accounts are the highest profits is account loyalty. My clients simply don’t deal with the shit high turnover causes- which directly affects them and their profits.
The argument for cheap is that we-technically- provide no added value (security guards don’t produce any goods, we don’t ring out customers or whatever,)
But we do help protect value. And the difference is enough that the client will be back begging for us as soon as their contract expires.
You also get to skim the best employees from your competitors.