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this post was submitted on 16 Nov 2023
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Technology
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Yeah. My iphone fanatic of a friend was complaining about something on hers the other day, and was like "Why doesn't Apple just do {whatever}?"
My reply was basically that Apple didn't become a trillion dollar company by giving customers what they want. They became a trillion dollar company by telling customers what they want and marketing the crap out of it.
That was Jobs’ (Jobs’s …? Jobses..?) whole thing. People don’t know what they want until we’ve told them.
And I’d say it’s worked out pretty well for the entire tech industry so far.
It's popular idea for a lot of innovation focused groups tbh. "If I have the people what they asked for I would have given them faster horses." -Henry Ford
And to a certain degree there is truth to it.
The People: "We could really do with less antisemitic conspiracy theories."
Henry Ford: "Hold my beer."
To be fair, Google has been doing the same stuff with RCS E2E encryption. It ain’t open. There is a reason why Android isn’t littered with dope messaging apps that support encrypted RCS.
… or by providing some that works really well for the majority of customers.
What was she complaining about?